Frequently Asked Questions
Find answers to all your queries about our service.
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**What should I do if I forget my online banking password?**
Use the “Forgot Password” or “Reset Password” link on your bank’s online banking login page. Follow the instructions to verify your identity and create a ...
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**How do I close my bank account?**
To close your bank account, visit your bank branch or contact customer service. You may need to withdraw or transfer the remaining balance and ensure ...
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**What is overdraft protection, and how does it work?**
Overdraft protection is a service that allows you to withdraw more money than you have in your account, up to a certain limit, to avoid ...
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**What is a bank statement, and how can I get one?**
A bank statement is a summary of your account activity over a specific period, usually a month. It includes transactions, deposits, withdrawals, and account balances. ...
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**How can I report a lost or stolen card?**
Contact your bank immediately by calling their customer service number. Most banks offer 24/7 support for lost or stolen cards. You should also report the ...
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*What is a debit card, and how is it different from a credit card?**
A debit card is linked directly to your checking account and allows you to spend only the money you have. A credit card provides a ...
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**How do I set up online banking?**?
**Answer:** To set up online banking, visit your bank’s website or mobile app and look for the “Sign Up” or “Register” option. You’ll need to ...
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**What do I need to open a bank account?**
Typically, you’ll need to provide a government-issued ID (like a driver’s license or passport), proof of address (such as a utility bill or lease agreement), ...